| Top DVD & Video Categories |
Hallmark Hall of Fame Movies
Hallmark Channel Favorites
Family
Action Adventure
Christmas / Holiday
Comedy
Documentary
Drama
Music, Concerts, & Music Video
War
Western
View ALL DVD Categories >>
Keepsake Ornaments
Photo Albums and Scrapbooks
Recipe Organizers
Stationery & Thank You Notes
Hallmark Books
Merry Miniatures
American Girls Collection
Hallmark Music
Kiddie Car Classics
Hometown America Collection
Days of Childhood Collection
American Spirit Coins
Lapel Pins
Boxed Greeting Cards
Precious Moments
...more than 400 designs in stock!
PM "Tender Tails" Beanies
Betty Boop
...more than 75 designs in stock!
Josef Originals Dolls
Charming Tails Mice
Dacra Glass Plaques
Mary Engelbreit
Wizard Of Oz
Cow Parade
Winnie the Pooh and Friends
Stuffed Animals
Snoopy & the Peanuts Gang
Phantasy Choppers
Harley Davidson
Disney
Coca-Cola and Coke
Elvis Presley
Robert Raikes Bears
Ty Beanie Babies
Ty Beanie Buddies and more!
Star Trek
Harry Potter
Thomas Kinkade Items
Blue Sky Birthday Cakes
Boyds Bears
Red Hats Of Courage
Blue Hats Of Bravery
PVC Toys and Figures
Just the Right Shoe by Raine
Florentine Angels
Crazy Cures Candy Pills
Over The Hill Gifts
Frog Follies and Pig Invasion
Patriotic Collectibles
Handmade Wooden Yard Signs
Dreamsicles
Dacra Plaques & Figurines
Cherished Teddies
My Little Kitchen Fairies
Barbie Figurines & Plates
Mary's Moo Moos
Sesame Street Collectibles
Pretty As A Picture Figurines
Mahogany Princess
Lucy & Me Figurines
Teddy Tompkins Bears
Limited Edition Gnomes
This Little Piggy
Friends of the Feather
Amigos Del Sol
Jim Shore
Enesco Deluxe Music Boxes
Mon-Fri: 9:00am - 6:00pm
Saturday: 9:00am - 3:00pm
(Pacific Standard Time)
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| Frequently Asked Questions |
Please review the following short list of frequently asked questions below before sending your questions or comments by e-mail.
Do you have any other movies besides the ones listed on your Hallmark Movies Online Catalog?
No, the only movies that are available are listed on the website. Our movie database is updated every morning at 5am (Pacific). You can use the Product Search feature to find movies by title or upc code.
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What payment methods do you accept?
Currently, our online shopping cart system is setup to accept payments using credit cards only (we're working on setting it up for other methods).
We also accept payment by check, money order, Western Union, or Paypal. Please e-mail us at info@annshallmark.com or call us at 714-637-7544 to use one of these methods.
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How do I make my payment by check or money order?
First, call us at 714-637-7544 or email us at info@annscardsandgifts.com. We will confirm that the items that you are interested in are available. We will provide you with the exact dollar amount (including shipping and handling). Next, send your payment to:
Ann's Gift Shop
Attn: Internet Orders Department
2749 North Surrey
Orange, CA 92867
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How do I make my payment using eBay's Paypal service?
First, call us at 714-637-7544 or email us at info@annshallmark.com. We will confirm that the items that you are interested in are available. We will provide you with the exact dollar amount (including shipping and handling).
Next, log into your Paypal account and click the SEND MONEY link. Send your payment to info@annshallmark.com.
Visit http://www.paypal.com for more details about eBay's Paypal service.
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Do you ship to International locations and is there a minimum order?
Yes, we ship all over the world. Every week, we are shipping packages to our international friends in Canada, Japan, Hong Kong, Taiwan, United Kingdom, Germany, Switzerland, Australia, and Brazil to name a few places. There is a $30 USD minimum order for international orders.
Also, we highly encourage our international customers to make payment using eBay's Paypal service. It's fast, easy, safe, and cost-effective for everyone involved! Visit http://www.paypal.com for more details.
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Can your store special order an item for me that is still currently being made?
Yes, we process special orders frequently. For example, we order Precious Moments twice a month from our supplier. If you let us know which items you are interested in, we can order it for you with our next order. Special orders can take anywhere from 2 - 4 weeks depending on our supplier.
Make sure to include the manufacturer's name, stocknumber (if known), and name of the product when requesting a special order.
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I received an item with a manufacturer's defect...how can I get this replaced?
Manufacturer defects should be directly addressed to the product manufacturer. Please make sure you have the item in its original packaging.
For Hallmark products (ex. ornaments and movies), you can exchange this item at your nearest Hallmark Gold Crown Store or contact Hallmark Customer Service at 1-800-HALLMARK for prompt replacement of the product.
For Enesco products (ex. Precious Moments Cherished Teddies, & Mary's Moo Moos), you may call Enesco Customer Service at 1-800-4-ENESCO.
For Applause products (ex. Josef Originals), you may call Applause Customer Service at 1-800-777-6990.
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I am ordering this gift last-minute...can you send my order immediately?
Yes, we offer our EXPRESS handling service. Your order is shipped within 48 hours. We HIGHLY RECOMMEND that you telephone us at 714-637-7354 for these type of orders, so we can confirm the item is in stock and ready to ship. A $10 handling fee applies to express orders. Also, please let us know the absolute last day by which you need your order, so we can contact you if any problems should arise.
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Can Ann's Gift Shop ship merchandise to U.S. Military Addresses (APO/FPO)?
Yes, we can ship your order to a U.S. Military Address (APO/FPO) using the United States Postal Service. Please make sure your Billing Address matches the information stored with your credit card company as this information is verified before an order is shipped.
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Do you charge Sales Tax?
There is no sales tax for deliveries outside of California. For deliveries within California, the sales tax rate is 7.75%
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What is the cost of shipping and handling?
Ann's Gift Shop always uses the most economical shipping method for it's customers (US Postal Priority Mail for small packages and Federal Express Ground Service for large packages). Customers will be charged the actual shipping costs (based on weight and value of package) plus a handling fee (based on size of order).
You can request that we insure the item for damage or theft (additional fee applies for US Postal orders). Breakable or fragile items are always insured.
We offer two shipping and handling options:
Standard Shipping Service: Order is processed and shipped within 7-10 days of order being submitted - you pay the actual shipping costs plus a $2 - $3 handling fee per order. Orders generally arrive within 2 weeks - usually faster.
Expedited Shipping Service: Order is shipped within 48 hours of order being submitted (shipping time averages 2 days anywhere in US) - you pay the actual shipping costs plus a $10 handling fee per order.
Click here to estimate the actual shipping costs by US Postal Priority Mail (includes FREE Delivery Confirmation service).
Below are some example shipping weight estimates for our most popular products (including weight of packaging materials). NOTE: These are just estimated weights to give you a general idea of the shipping costs involved. The actual weight of the item when packed may be different.
| Product Description | Weight |
| 1 VHS Video | 1 pound |
| 2 to 3 VHS Videos | 2 pounds |
| 1 to 3 DVDs | 1 pound |
| 4 to 6 DVDs | 2 pounds |
| 1 to 3 Winnie the Pooh Birthday Figurines | 1 pound |
| 1 to 2 Betty Boop Alphabet Letters | 1 pound |
| Small Betty Boop Figurine | 1 pound |
| Large Betty Boop Figurine | 2 or 3 pounds |
| Small Precious Moments Figurine | 1 pound |
| Large Precious Moments Figurine | 2 pounds |
| 1 to 3 Precious Moments Alphabet Letters | 1 pound |
| 1 to 3 Mary Engelbreit Alphabet Letters | 1 pound |
| Cow Parade Figurines | 2 pounds |
| Small Josef Figurines | 1 pound |
| Large Josef Figurines | 2 pounds |
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Still can't find your answer...e-mail us at info@annscardsandgifts.com
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